Academics: Corporate Training

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IMPROVING EMPLOYEE PERFORMANCE:
CORRECTING, COACHING & COUNSELLING

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Objectives:
Increase your performance and awareness in the area of team leadership through concepts, theories and methods of managing and developing a team in the organization.

Program Outline:
This workshop is skill-based and highly participative. There will be short presentations, exercises and role plays.

Structure of an Effective Team
- Mechanism of synergy
- Risk taking behaviour
- Desert survival exercise

Motivation in the Team
- Herzberg’s theory
- Turning theory into practise
- Perceiving and changing attitudes
- Personal motivation
- Motivational needs of team members

Principles of Motivation
- Maintenance and enhancement of self-esteem
- Reinforcement techniques to shape behaviour
- Listening techniques
- Setting goals and achieving objectives
- Reinforcing team communication channels
- Incentives

Principles of Motivation
Understanding some intrapersonal and interpersonal principles that underlie human
behaviour (failure and improvement)

Managing Conflict in the Team
- The joint decision process
- Identifying and understanding conflict
- Strategies for harnessing conflict

Team Roles
- The Belbin questionnaire
- Understanding why teams are successful
- Overcoming barriers
- Developing a pattern of behaviour

Strengthening the Team
- The building blocks questionnaire
- Joint problem solving
- Creating trust
- Reinforcing relationship

Managing Change
- Handling reaction to change
- The five stages of concern
- The change management model
- Periodic self-evaluation

Overcoming Limitations to Team Development
- Realistic expectations
- Appropriate training
- Organistion
- Setting personal action plans

Program Code: 1-1000-16

 

                                                                                               
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